VEZ-400 Mini PTZ Dome Troubleshooting | en 59
Bosch Security Systems, Inc. User Manual F.01U.252.635 | 2.0 | 2011.09
Camera is not working
properly (including
wrong position of
camera).
- Power-cycle the camera and power
supply, or reset the camera using
the configuration menu [Main >
System > Reboot].
- Check the connection of the power
cable and the status of the camera.
- Initialize the camera [Main >
System > Initialize].
- Check the power rating of the
power supply.
- Measure the voltage at the camera
(since there could be a drop in
voltage due cable length). The
power consumption increases when
the camera is moving (especially at
high speed) and when the heater is
on. The voltage at the camera should
always be 24VAC (+/- 10%).
The communication
between controller and
camera (via RS-485
cable) is not working
properly.
- Check that the RS-485 cable is
connected correctly.
- Check the ID/Protocol/Baud rate/
Termination setting.
The surface of the dome
case is hot.
- Check the voltage level of the dome
camera and the status of the
camera.
- Check that the camera is
connected to the proper power.
The image on the screen
flickers.
- Check to see if the camera faces
directly into the sun or a fluorescent
lamp. If so, reposition the dome.
- Check for flickers on the screen.
Problem Solution
