Troubleshooting
52
Handling Error Messages
When a printer error occurs, the POWER/ERROR lamp flashes. The number of
flashes indicates the type of error that has occurred. Count the flashes and
take the appropriate action to correct the error.
Number of
Flashes
Possible Cause Try This
Two flashes Printer is out of
paper
Reload paper and press the RESUME/CANCEL
RESUME/CANCELRESUME/CANCEL
RESUME/CANCEL button.
Three flashes Paper jam If a paper jam occurs, clear the jammed paper, reload paper in the printer, then
press the RESUME/CANCEL
RESUME/CANCELRESUME/CANCEL
RESUME/CANCEL button. See "Paper Jams
Paper JamsPaper Jams
Paper Jams" on page 51.
Six flashes Print head not
installed
Install print head.
Seven flashes Defective print
head
Press the POWER
POWERPOWER
POWER button to turn off the printer, and press the POWER
POWERPOWER
POWER button again
to turn on the printer. If the same error occurs, the print head may be defective.
Contact the Customer Care Center.
Eight flashes Waste ink tank
almost full
The printer has a built-in waste ink tank to hold the ink consumed during print
head cleaning.
Eight flash indicates that this tank is nearly full.
Press the RESUME/CANCEL
RESUME/CANCELRESUME/CANCEL
RESUME/CANCEL button to clear the error so printing can continue.
Contact the Customer Care Center.
Nine flashes Ink tank is not
installed
If a black or color ink tank is not installed, install it. If all ink tanks are installed,
push the [PUSH] mark of each ink tank to see if it has snapped firmly into place.
Ten flashes Low battery level Follow the procedure below.
1. Turn off the printer.
2. Connect the supplied universal AC adapter or load a charged battery.
3. Turn on the printer.
An error that requires contacting the Customer Care Center may have occurred.
Turn off and unplug the printer from the power supply. Then plug the printer back
in and turn it back on. Should the problem persist, contact the Customer Care
Center.
Note For details on handling of the battery, refer to the LK-51 User’s
Guide.
Note POWER
POWERPOWER
POWER lamp flashes
alternately green and
orange
US_i70_QSG.book Page 52 Monday, December 16, 2002 5:48 PM
