Basic Call Handling
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.0 (SCCP) 25
Answering a Call
You can answer a call by lifting the handset, or you can use other options if they are available on your
phone.
Dial from a Personal Address
Book (PAB) entry
1. Choose > Personal
Directory to log in.
2. Choose Personal Address Book and
search for a listing.
Using Personal Directory
on Your Phone, page 49
Place a call using a billing or
tracking code
1. Dial a number.
2. After the tone, enter a client matter
code (CMC) or a forced
authorization code (FAC).
Your system
administrator
Place a call using your Cisco
Unified Extension Mobility
profile
Log in to the Extension Mobility service
on a phone.
Using Cisco Extension
Mobility, page 41
If you want to... Then... For more information, see...
Answer with a headset Press , if unlit. Or, if is already
lit, press Answer or (flashing).
Using a Handset, Headset,
and Speakerphone, page 42
Answer with the
speakerphone
Press , Answer, or (flashing). Using a Handset, Headset,
and Speakerphone, page 42
Switch from a connected call
to answer a new call
Press Answer, or if the call is ringing
on a different line, press (flashing).
Using Hold and Resume,
page 26
Answer using call waiting Press Answer. Using Hold and Resume,
page 26
Send a call to your voice
messaging system
Press iDivert. Accessing Voice Messages,
page 52
Auto-connect calls Use AutoAnswer. Using AutoAnswer, page 43
Retrieve a parked call on
another phone
Use Call Park. Storing and Retrieving
Parked Calls, page 38
If you want to... Then...
For more information,
see...
