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Chapter 4: Problem Solving 83
1.Paper might be too smooth.
Light Print or Fade
Toner Specks
Dropouts
Lines
Gray Background
Toner Smear
Loose Toner
Repeating
Defects
Misformed
Characters
Page Skew
Curl or Wave
Wrinkles or
Creases
Troubleshooting Steps
(Follow the steps in the
order they are listed.)
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1. Print a few more pages to see if the
problem will correct itself.
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2. Clean the inside of the printer or use the
printer’s cleaning page.
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3. Make sure EconoMode is off in the
software and in the control panel.
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4. Turn over the stack of paper in the tray.
Also try rotating the paper 180°.
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5. Check the paper (or other print media)
type and quality.
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6. Check the printer’s environment .
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7. Make sure paper is loaded correctly and
that the guides fit properly against the
paper stack.
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8. Print to a different output bin.
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9. Adjust the toner density setting.
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10.Change the fuser mode setting to High
or choose rough paper type from the
printer driver.
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11.Redistribute the toner in the toner
cartridge.
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12.Install a new HP toner cartridge. (See
instructions with the toner cartridge.)
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13.To alternate small and standard paper,
from the Configuration Menu set
5/#..2#2'452''&5.19.
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14.After trying all the steps suggested
above, contact an HP-authorized
service or support provider. (See the
HP Support pages at the front of this
user’s guide.)
