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Chapter 5 Problem Solving 197
Clearing Paper Jams
Note If jams continue, contact your authorized HP service provider.
6. When duplexing, the printer rolls paper under Tray 3 and may cause a
jam. Pull Tray 3 out of the printer completely and remove any paper from
under the tray. Insert Tray 3 back into the printer.
7. Printer may be dirty. Clean the printer as described on page 171
.
8. Check that the correct paper size is installed (page 328
).
9. Check that all damaged or jammed paper is removed by pulling it out
of the printer.
Situation Solution