Diagnostics menu
The diagnostics menu allows you to run tests that can help you identify and solve problems
with the printer.
Menu item Description
PRINT EVENT LOG This item will print an event log that will display
the last 50 entries in the printer event log, starting
with the most recent.
SHOW EVENT LOG This item displays the last 50 events on the
control panel display, starting with the most
recent.
PQ TROUBLESHOOTING This item will print a series of print quality
assessment pages that will help troubleshoot
many print quality problems.
DISABLE CARTRIDGE CHECK This item allows you to remove a print cartridge
to help determine which cartridge is the source of
the problem.
PAPER PATH TEST This item is useful for testing the paper handling
features of the printer, such as the configuration
of the trays.
SENSOR TEST This item allows you to test the paper path
sensors and switches for correct operation.
COMPONENT TEST This item will activate individual parts
independently to isolate noise, leaking, and other
hardware issues.
PRINT/STOP TEST This item isolates print quality faults more
accurately by stopping the printer in mid print
cycle. Stopping the printer in mid cycle allows
you to see where the image begins to degrade.
36 Chapter 2 Control panel ENWW
