ze1000 Series Troubleshooting and Self-Repair Guide Troubleshooting and Diagnostics 21
PC Card (PCMCIA) Problems
If the notebook doesn’t recognize a PC card
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Make sure the card is fully inserted in the bottom slot.
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Remove and reinsert the PC card.
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Restart the notebook.
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Check the HP Business Support web site (www.hp.com/go/bizsupport) for information about
installing certain PC cards.
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Make sure your notebook supports the PC card: check the HP Notebook web site
(www.hp.com/notebooks) for a list of approved and tested PC cards.
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Try the card in another computer to see whether the card functions properly.
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If the card requires an IRQ, make sure one is available. If necessary, set the IRQ to an unused
value: click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab,
open the Device Manager, then view resources by type.
•
Test the PC card with the e-DiagTools diagnostics— see “Using the e-Diagtools Diagnostic
Tests” on page 25.
If an I/O card stops communicating properly
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The card may have been reset if your notebook went on standby or into hibernation, or turned off.
Exit any applications, then remove and reinsert the card.
If a PC card modem is not working
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Disable the internal modem:
1.
Click Start, Control Panel, Performance and Maintenance, System.
2.
On the Hardware tab, open the Device Manager.
3.
Double-click Modem, then double-click the internal modem.
4.
Select the option to disable the modem.
If file transfers through the PC card are unusually slow or produce timeout errors
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Connect the AC adapter.
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Use the BIOS configuration utility to set I/O Performance to Max I/O Performance—see “Using
the BIOS Configuration Utility” on page 26. (Note: this significantly reduces the battery’s
operating time.)
