15-16 STRATA CS CLIENT USER GUIDE
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
2. Choose File > New > Workgroup. The Workgroup dialog box opens.
3. Enter a Name for the workgroup and any Notes to describe the
workgroup.
4. Add one or more members to the workgroup by selecting names on the
list of
Available Extensions and then clicking Add. Press CTRL to
select multiple names on the list. The members you selected appear in
the
Members list. Use the arrows next to the list to arrange the order of
the members. Click
Remove to delete members from the list.
Note: The order of the workgroup is important only if you have set up a
routing list to route calls to it according to the Top down or Round robin
algorithms. See “Routing calls to workgroups” on page 14-13.
5. Click OK.
Calling a workgroup
You can call all of the users in a workgroup simultaneously. The phones of all
users in the workgroup ring, and whoever accepts the call first is connected to
you. This method of calling can be handy if you must reach someone in a group
and if it does not matter who answers.
To call a workgroup, dial the workgroup’s extension (if it has one) or double-click
the workgroup in the Extensions view.
