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Tips and Troubleshooting Chart
Problem Recommended Action
No power. The ignition may not be in
ACCESSORY, RUN,
or RAP.
Disc will not play. The system might be off.
The parental control
button might have been
pressed. The power
indicator lights will flash.
The system might be in
auxiliary source mode.
Press the AUX button to
switch between the DVD
player and the auxiliary
source. The disc is upside
down or is not compatible.
No sound — Wireless
Headphones
Turn the headphones on.
Make sure the correct
channel is selected on the
wireless headphones.
Check the batteries.
The volume on the
headphones could be too
low, adjust the volume.
No sound — Wired
Headphones
Make sure the wired
headphones are plugged
in. Adjust the volume. If
RSA is on, DVD audio will
not be heard.
Problem Recommended Action
No sound — Vehicle
Speakers
If the DVD system is
being heard through the
vehicle speakers, adjust
the volume on the radio.
Press the CD AUX button
on the radio to make sure
that RSE is enabled. The
rear speakers will mute
when RSA is on.
The picture is distorted
during fast forward or
reverse.
This is normal for this
operation.
The picture does not fill
the screen. There are
black borders on the
top and bottom or on
both sides or it looks
stretched out.
Video mode may not be
correctly set. See “RSE
OSD” earlier in this
section.
I ejected the disc and
tried to take it out, but it
was pulled back into
the slot.
Press the eject
button once.
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