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Problem Recommended Action
My disc is stuck in the
player. The eject button
does not work.
Press the eject button on
the DVD player. Turn the
ignition off, then on again,
then press the eject
button on the DVD player.
Do not attempt to force or
remove the disc from the
player. If the problem
persists, return to your
GM dealer for further
assistance.
I lost the remote control
and/or the headphones.
Contact your GM dealer
for assistance.
Sometimes the wireless
headphone audio cuts out
or buzzes for a moment,
then it comes back.
This could be caused by
interference from cell
towers or by using the
cellular telephone or other
radio transmitter devices
in the vehicle.
Problem Recommended Action
DVD System inoperable.
In severe or extreme
temperatures the DVD
system might not be
operable. Temperatures
below −4°F (−20°C) or
above 140°F (60°C) could
damage the DVD system.
Operate the DVD system
under normal or
comfortable cabin
temperature ranges. See
your GM dealer if the
problem persists.
The wireless headphones
have audio distortion.
Verify that the
headphones are facing to
the front of the vehicle,
left and right sides are
indicated on the
headphones to ensure
that the signal is received
properly.
Verify that there is no
obstruction between the
headphone(s) and the
transmitter.
Verify that the batteries
have a full charge.
In auxiliary mode, the
picture moves or scrolls.
Check the signal coming
from the auxiliary device
and make sure that the
connection and the signal
is good.
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