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Copyright© 2003 Pacific Digital Corporation Page 50
11. DrumXtreme Limited Warranty
Pacific Digital Corporation warrants this product to be free from
manufacturing defects for a period of one (1) year from the date of
invoice to the end user (Customer). In the event that this product should
fail during this period, Pacific Digital Corporation reserves the right to
either replace or repair the product at its own discretion. If the product
becomes defective during the Warranty period, Pacific Digital will repair
or replace any defective component part at no charge to the original
owner, subject to the limitations and requirements listed.
THE FOLLOWING IS REQUIRED BY PACIFIC DIGITAL
CORPORATION when requesting warranty service:
Check your resellers return policy first. All purchased products must be
returned to original reseller within their return policy time period. If the
product is out of reseller’s return period, all returns to Pacific Digital
Corporation for warranty repair within the warranty period must be
authorized by Pacific Digital with a Return Material Authorization
(RMA) number. To obtain an RMA number, contact tech-support at 888-
999-0372 or send an email to support@pacificdigital.com to obtain an
RMA. The product must be packed in the original shipping carton or in
suitable packing offering a similar degree of protection. To avoid
scratches or other damage to the product during shipping, separate items
such as the cables, power cords, etc. Each should be individually
wrapped and placed in the same package.
Limitations:
The limited warranty provided by Pacific Digital Corporation does not
cover:
• The cost of returning the product to Pacific Digital (i.e. this
is the user’s responsibility)
• The drumhead and the drumsticks are not covered in the
warranty
• Any product with serial numbers or identification altered or
removed
• Exterior cosmetic damage
• Damage, defect or failure caused by or resulting from:
improper installation or operation of the unit from incorrect
voltages or power supply; improper service by a non-