A SERVICE OF

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8
TROUBLESHOOTING
This chapter explains how to isolate and solve problems
encountered with the 3C882 ISDN modem. Problems may
stem from incorrect option settings or improper installation.
Your ISDN line provisioning may also affect your 3C882 ISDN
modem’s performance. Refer to Chapter A, “Ordering ISDN
Service” for assistance.
This chapter covers the following main topics:
Checking the basics
Monitoring the LEDs
Evaluating symptoms and solutions
Identifying error codes
Using on-line help
Finding more information
Contacting technical support
Downloading firmware
Microkey driver error codes
Restoring the modem to Autobaud
There are no user-serviceable parts inside your 3C882 ISDN
modem. Unauthorized opening of the unit will void the
warranty.