Advanced Call Handling
Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 51
Tips
• When calling Mobile Voice Access, you must enter the number you are calling and your PIN if any
of the following are true
:
–
The number you are calling from is not one of your remote destinations.
–
The number is blocked by you or your carrier (shown as “Unknown Number”).
–
The number is not accurately matched in the Cisco Unified Communications Manager
(Unified CM) database; for example, if your number is 510-666-9999, but it is listed as
666-9999 in the database, or your number is 408-999-6666, but it is entered as
1-408-999-6666 in the database.
• If you incorrectly enter any requested information (such as mobile phone number or PIN) three
times in a row, the Mobile Voice Access call disconnects, and you are locked out for a period of
time. Contact your system administrator if you need assistance.
