Using a Handset, Headset, and Speakerphone
Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 55
Using AutoAnswer with a Headset or Speakerphone
When AutoAnswer is enabled, your phone answers incoming calls automatically after a few rings.
Your system administrator configures AutoAnswer to use either the speakerphone or a headset. You
may use AutoAnswer if you receive a high volume of incoming calls.
Tip
AutoAnswer is disabled when the Do Not Disturb feature is active.
If you... Then...
Use AutoAnswer with
a headset
Keep headset mode active (in other words, keep () illuminated),
even when you are not on a call.
To keep headset mode active, do the following:
• Press EndCall to hang up.
• Press New Call or Dial to place new calls.
If your phone is set up to use AutoAnswer in headset mode, calls are
automatically answered only if ( ) is illuminated. Otherwise, calls
ring normally and you must manually answer them.
Use AutoAnswer with the
speakerphone
Keep the handset in the cradle and headset mode inactive ( ()
unlit).
Otherwise, calls ring normally and you must answer them manually.