Solving Problems
Image Quality
Problems
Ink Supply
Problems
Media Problems Image Error Other Problems Getting Help
Media & InkIntroduction Front Panel Other
Printer
Options
Index
Solutions
Solutions
These topics guide you through the different procedures required to troubleshoot and find the solution to various
problems you could encounter while using your printer.
The Solutions Tab contains these topics:
• Solving Problems
aids you to quickly troubleshoot your specific problem, it also contains instructions on where you
get further information.
• Image Quality Problems
helps you to solve any image quality problems you may be experiencing. It takes you
through the troubleshooting procedure step-by-step.
• Ink Supply Problems
guides you when you have problems installing the ink consumable items, the ink cartridge
and printhead.
• Media Problems
contains information on what to do if you have image smears or marks on your media and also
what to do if you have a media jam.
• Image Error
contains information on what to do if the image that your printer printed is incorrect, or not what you
expected.
• Other Problems
covers miscellaneous problems you could face.
• Getting Help
explains what to do if you cannot solve the problem you are having. It also provides full details of the
steps to take to contact the Hewlett Packard Customer Care Center.
