Chapter 5 Problem Solving 259
Correcting Output Quality Problems
Printer Hard Disk
Situation Solution
Printer does not
recognize the hard disk.
Turn the printer off and verify that the hard disk is inserted
correctly and is securely fastened.
Disk is not initialized.
DISK x NOT
INITIALIZED
Use the Windows-based HP LaserJet Resource Manager or
the Macintosh-based HP LaserJet Utility to initialize the disk.
Disk failure.
EIO x DISK
NOT FUNCTIONING
Turn the printer off and make sure that the EIO disk is inserted
correctly and securely fastened. If the control panel message
continues to be displayed, the disk drive needs to be replaced.
Disk is write protected.
DISK IS
WRITE PROTECTED
Fonts and forms cannot be stored on the disk when the disk is
write protected. Use the Windows-based HP LaserJet
Resource Manager or the Macintosh-based HP LaserJet
Utility to remove the write protection from the disk.
Attempted to use a
disk-resident font, but the
printout substituted a
different font.
If you are using PCL, print the PCL Font Page, and verify that
the font is on the disk. If you are using PS, print the PS Font
Page and make sure that the font is on the disk. If the font is
not on the disk, use the HP LaserJet Resource Manager or the
Macintosh-based HP LaserJet Utility to download the font.
