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Troubleshooting: non-USB2.0
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External effects aren’t
working.
Effects processor is not
plugged in or turned on.
Make sure unit is plugged in and
turned on.
Aux outputs of mixer aren’t
connected to inputs of
processor or processor’s
outputs aren’t connected to
mixer’s inputs (or aux return).
Make sure the mixer’s aux
outputs are connected to the
processor’s inputs and that the
processor’s outputs are
connected to the mixer’s aux
inputs.
Mixer’s effects return signal is
too low.
Turn up the output of the
effects processor or turn up the
mixer’s AUX RET A RETURN
or EFFECTS / AUX RET B
RETURN in the master section.
LED meters not working. Nothing is routed to the
HDPH/CTRL RM output.
Press the desired MIX, ALT ¾
or 2 TK button.
Computer does not see the
MultiMix.
USB2.0 connection must be
established.
Unplug the USB2.0 cable and
turn off the MultiMix. Turn the
MultiMix back on and plug the
cable back in. If this does not
work, leave the MultiMix on,
turn off the computer (do not
use “restart” but instead actually
turn off the computer) and then
turn it on again.
Computer sees the MultiMix
USB2.0, but no sound is
received and/or transmitted.
MultiMix USB2.0 is not set
as primary sound device.
In the computer’s Control Panel,
go to the Sounds/Multimedia
area. In the Audio section, set
the default sound recording and
playback devices to MultiMix
USB2.0.
No power. Incorrect or defective power
supply.
Replace with correct power
supply (only use Alesis-
recommended AC output powe
r
supply).