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E-63
English
Reference
Troubleshooting
Problem Cause Action
See
Page
No sound is produced when I
press a keyboard key.
1. The VOLUME controller is set to
“MIN”.
1. Rotate the VOLUME controller more
towards “MAX”.
) E-5
2. Headphones or an adaptor plug is
plugged into one of the PHONES
jacks.
2. Disconnect whatever is connected to the
PHONES jack.
) E-6
The pitch of the Digital Piano is
off.
1. The Digital Piano’s key setting is
something other than “440.0 Hz”.
1. Change the key setting to “440.0 Hz”, or
turn Digital Piano power off and then back
on again.
) E-45
2. Digital Piano tuning is incorrect. 2. Adjust Digital Piano tuning, or turn the
Digital Piano off and then back on again.
) E-45
3. A non-standard temperament
setting is being used.
3. Change the temperament setting to
“00:Equal”, which is the standard modern
tuning.
) E-45
4. Octave shift is enabled. 4. Change the octave shift setting to 0. ) E-10
Tones and/or effects sound
strange. Turning power off and
then back on again does not
eliminate the problem.
Example:
Note intensity does not
change even though I alter key
pressure.
The “Setting Backup” feature is turned
on.
Turn off “Setting Backup”. Next, turn power off
and then back on again.
) E-47
I cannot transfer data after
connecting the Digital Piano to
a computer.
— 1. Check to make sure that the USB cable is
connected to the Digital Piano and
computer, and that the correct device is
selected with your computer’s music
software.
) E-55
2. Turn off the Digital Piano and then exit the
music software on your computer. Next,
turn the Digital Piano back on and then
restart the music software on your
computer.
I cannot record chord
accompaniment data on my
computer.
Accomp MIDI Out is turned off. Turn on Accomp MIDI Out. ) E-46
I cannot store data to a USB
flash drive or load data from a
USB flash drive.
— See “Error Messages”. ) E-54
Playback stops part way
through while transferring song
data from my computer.
Digital noise from the USB cable or
power cord caused data
communication your computer and
Digital Piano to be interrupted.
Stop song playback, disconnect the USB
cable from the Digital Piano, and then
reconnect it. Next, try playing back the song
again.
If this does not solve the problem, quit the
MIDI software you are using, disconnect the
USB cable from the Digital Piano, and then
reconnect it. Next, restart the MIDI software
and then try playing back the song again.
) E-55
A tone’s quality and volume
sounds slightly different
depending where it is played on
the keyboard.
This is an unavoidable result of the digital sampling process,
*
and does not indicate malfunction.
* Multiple digital samples are taken for the low range, middle range, and high range of the original
musical instrument. Because of this, there may be a very slight difference in tonal quality and
volume between sample ranges.
When I press a button, the note
that is sounding cuts out
momentarily or there is a slight
change in how effects are
applied.
Performing a button operation while playing with the Duet Mode, Auto Accompaniment, the
recorder, or other functions can cause such phenomena when the Digital Piano switches internal
tone effects. It does not indicate malfunction.
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