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Owner’s Manual
Owner’s Manual
A. LOUD Technologies Inc. warrants all materials, workmanship
and proper operation of this product for a period of one year
from the original date of purchase. If any defects are found
in the materials or workmanship or if the product fails to
function properly during the applicable warranty period, LOUD
Technologies, at its option, will repair or replace the product.
This warranty applies only to equipment sold and delivered
within the U.S. by LOUD Technologies Inc. or its authorized
dealers.
B. Failure to register online or return the product registration
card will not void the one-year warranty.
C. Unauthorized service, repairs, or modification will void this
warranty. To obtain repairs under warranty, you must have a copy
of your sales receipt from the authorized Mackie dealer where
you purchased the product. It is necessary to establish purchase
date and determine whether your Mackie product is within the
warranty period.
D. To obtain service:
1. Call Mackie Technical Support at 800/898-3211, 7
AM to 5 PM Monday through Friday (Pacific Time) to get
authorization for repair or replacement. Alternately, go to the
Mackie website, click “Support” (www.mackie.com/support),
and follow the instructions for reporting a warranty issue and
submitting a request for an advance replacement.
2. Advance Replacement: Mackie will ship a replacement
unit to you along with an invoice for the suggested retail price
of the replacement unit. You must return the defective unit
immediately to cancel the invoice. If you do not return the
defective unit within 30 days, you must pay the full amount
stated in the invoice to satisfy your debt.
3. Repair: Pack the product in its original shipping carton.
Also include a note explaining exactly how to duplicate the
problem, a copy of the sales receipt with price and date
showing, and your return street address (no P.O. boxes or
route numbers, please!). If we cannot duplicate the problem
or establish the starting date of your Limited Warranty, we
may, at our option, charge for service time.
Ship the product in its original shipping carton, freight
prepaid to the authorized service center. The address of
your closest authorized service center will be given to you by
Technical Support along with a Service Request Number.
IMPORTANT: Make sure that the Service Request Number
is plainly written on the shipping carton.
E. LOUD Technologies reserves the right to inspect any products
that may be the subject of any warranty claims before repair
or replacement is carried out. LOUD Technologies may, at our
option, require proof of the original date of purchase in the form
of a dated copy of the original dealer’s invoice or sales receipt.
Final determination of warranty coverage lies solely with LOUD
Technologies.
F. Any products returned to one of the LOUD Technologies
factory-authorized service centers and deemed eligible for repair
or replacement under the terms of this warranty will be repaired
or replaced within thirty days of receipt. LOUD Technologies
and its authorized service centers may use refurbished parts for
repair or replacement of any product. Products returned to LOUD
Technologies that do not meet the terms of this Warranty will
not be repaired unless payment is received for labor, materials,
return freight, and insurance. Products repaired under warranty
will be returned freight prepaid by LOUD Technologies to any
location within the boundaries of the USA.
G. LOUD Technologies warrants all repairs performed for 90
days or for the remainder of the warranty period. This warranty
does not extend to damage resulting from improper installation,
misuse, neglect or abuse, or to exterior appearance. This
warranty is recognized only if the inspection seals and serial
number on the unit have not been defaced or removed.
H. LOUD Technologies assumes no responsibility for the quality
or timeliness of repairs performed by an authorized service
center.
I. This warranty is extended to the original purchaser and to
anyone who may subsequently purchase this product within the
applicable warranty period. A copy of the original sales receipt is
required to obtain warranty repairs.
J. This is your sole warranty. LOUD Technologies does not
authorize any third party, including any dealer or sales
representative, to assume any liability on behalf of LOUD
Technologies or to make any warranty for LOUD Technologies Inc.
K. THE WARRANTY GIVEN ON THIS PAGE IS THE SOLE
WARRANTY GIVEN BY LOUD TECHNOLOGIES INC. AND IS IN
LIEU OF ALL OTHER WARRANTIES, EXPRESS AND IMPLIED,
INCLUDING THE WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. THE WARRANTY
GIVEN ON THIS PAGE SHALL BE STRICTLY LIMITED IN
DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL
PURCHASE FROM AN AUTHORIZED MACKIE DEALER. UPON
EXPIRATION OF THE APPLICABLE WARRANTY PERIOD, LOUD
TECHNOLOGIES INC. SHALL HAVE NO FURTHER WARRANTY
OBLIGATION OF ANY KIND. LOUD TECHNOLOGIES INC.
SHALL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL, OR
CONSEQUENTIAL DAMAGES THAT MAY RESULT FROM ANY
DEFECT IN THE MACKIE PRODUCT OR ANY WARRANTY
CLAIM. Some states do not allow exclusion or limitation of
incidental, special, or consequential damages or a limitation on
how long warranties last, so some of the above limitations and
exclusions may not apply to you. This warranty provides specific
legal rights and you may have other rights which vary from state
to state.
Please keep your sales receipt in a safe place.
DS3232 Limited Warranty