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10 Troubleshooting
Warning
•
Risk of electric shock. Never remove the
casing of the product.
To keep the warranty valid, never try to repair the
product yourself.
If you have problems using this product, check the
following points before you request service. If you
still have a problem, register your product and get
support at www.philips.com/welcome.
Main unit
The buttons on the SoundBar do not work.
• Disconnect the SoundBar from the power
supply for a few minutes, then reconnect.
Sound
No sound from SoundBar speakers.
• Connect the audio cable from your
SoundBar to your TV or other devices.
However, you do not need a separate audio
connection when:
• the SoundBar and TV are connected
through HDMI ARC connection, or
• a device is connected to the HDMI IN
connector on your SoundBar.
• Set up the audio for the connected device
(see ‘Set up audio for connected devices’ on
page 13).
• Reset your SoundBar to its factory settings
(see ‘Apply factory settings’ on page 19), and
then switch it off and switch on again.
• On your SoundBar, press SOURCE
repeatedly to select the correct audio input
on the display panel.
• Make sure that the SoundBar is not muted.
Press
to select MUTE OFF on the display
panel.
Distorted sound or echo.
• If you play audio from the TV through the
SoundBar, make sure that the TV is muted.
Audio and video are not synchronized.
• 1) Press SOUND SETTINGS repeatedly
to select AUD SYNC on the display panel,
and then press OK. 2) Within two seconds,
press the Navigation buttons (
/ )
to change the delay shown on the display
panel. 3) Press OK to conrm.
Subwoofer
• Output power: 80W RMS (30% THD)
• Impedance: 6 ohm
• Speaker drivers: 165 mm (6.5”) woofer
• Frequency response: 20 Hz-150 Hz
• Dimensions (WxHxD): 192 x 447 x 253
mm
• Weight: 4.4 kg
• Cable length: 3 m
Wall mount
• Dimensions (WxHxD): 80 x 80 x 15 mm
• Weight: 0.08 kg/each
Remote control batteries
• 2 x AAA-R03-1.5 V
EN