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Polycom PRS 2000 Administrator Guide Customer Support
vi Polycom, Inc.
Audience
This guide is primarily for Polycom PRS 2000:
• Administrators - Responsible for configuring and managing the Polycom
appliance. You should have a working knowledge of capture basics, video
peripheral ports and communications, network protocols, media
streaming and editing. You should also be familiar with Web
fundamentals, such as URLs and HTML.
Customer Support
Recognizing that technology alone cannot solve today’s complex challenges,
Polycom Global Services provides the industry’s best technical support staff
and programs to let you concentrate on the task at hand. Polycomusers can
select from a variety of support solutions to obtain the level of support that
best meets their needs.
Before contacting your Polycom Global Services representative for technical
assistance, gather as much information as possible about your situation. Any
information you can provide helps us assess the problem and develop an
appropriate solution.
Polycom Global Services Telephone
If you have comments or questions about Polycom or if you need technical
assistance, contact:
• Polycom Global Services in U.S.A. 800-827-7782
• Denver metro or outside U.S.A. +1-303-223-5223