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37
Troubleshooting
If you think there’s a problem, read this first.
Case Cause/Remedy
The power
doesn’t come on
Is the power cord connected and
plugged in correctly? (p. 11)
The button
doesn’t work
Is the tone or panel locked? (p. 33)
Turn the power off, then back on.
No sound is
heard
Is the volume level of the DP-900
turned all the way down? (p. 14)
Are headphones plugged in? (p. 12)
Has a plug remained connected to the
Phones jack?
When headphones are connected, the
keyboard’s speaker stops playing.
Is Local Off selected? (p. 36)
Set Local Control to “ON”.
No sound is
heard (when a
MIDI instrument
is connected)
Have all devices been switched on?
Are the MIDI cables connected cor-
rectly?
Does the MIDI channel match the con-
nected instrument? (p. 35)
Sounds are heard
twice (doubled)
when the key-
board is played
Is the DP-900 in Dual play? (p. 17)
When the DP-900 is connected to an
external sequencer, set it to the Local
OFF mode (p. 36).
Alternatively, the sequencer could be
set so its MIDI Thru feature is OFF.
The tone has
changed in the
Split or Dual play
If you use Dual play or Split play with
a Tone button for which tone number
3 or 4 is selected, tone number 1 will be
selected for that Tone button (p. 17).
Some tones assign the tone that had
been selected before you pressed the
[Split] button to the left hand area of
the keyboard. Please refer to “Tone
List” (p. 40).
Tone doesn’t
change
Is the tone or panel locked? (p. 33)
Turn the power off, then back on.
Are the indicators for the [Metronome]
and [Beat] buttons flashing?
Setting of functions is in progress.
Press the [Metronome] or [Beat] but-
ton to exit function mode (p. 31, p. 35).
Not all played
notes are sound-
ed
The maximum number of notes that the
DP-900 can play simultaneously is 64.
Frequent use of the damper pedal
when playing along with a song may
result in performance data with too
many notes, causing some notes to
drop out.
The tuning or
pitch of the key-
board or song is
off
Have you set Transpose? (p. 22)
Are the settings for the “Tempera-
ment” and “Stretch Tuning” correct?
(p. 32)
Is the setting for the “Master Tuning”
correct? (p. 31)
Song doesn’t
play back/ Only
the sound of a
particular instru-
ment in a song
does not play
Are the indicator for the Track buttons
([1] and [2] buttons) extinguished? (p.
25)
If the button indicator is out, the music
on that track is not heard. Press the track
button so the indicator is illuminated.
Can’t record
Has one of the track buttons for re-
cording been selected? (p. 28–p. 29)
Tempo of record-
ed song or metro-
nome is off
If you select an internal song in which
the tempo changes during the song,
and then record, the tempo will
change in the same way for the perfor-
mances. The tempo of the metronome
will also change in the same way.
If you record additional material with-
out erasing the previously recorded
song, the song will be recorded at the
first-recorded tempo. Please erase the
previously recorded song before you
re-record (p. 30).
The metronome
sound doesn’t
change
When an internal song is played back,
the metronome sounds the ordinary
metronome sound.
When a recorded performance is
played back, the metronome sounds
the sound that was selected when the
recording was made.
The recorded per-
formance has
disappeared
Any performance that has been re-
corded is deleted when the power to
the DP-900 is turned off. A perfor-
mance cannot be restored once it’s
been deleted.
Depressing a
pedal has no ef-
fect, or the pedal
effect doesn’t
stop
Is the pedal connected correctly?
Make sure the pedal cord extending
from the stand is securely connected to
the pedal jack on the rear of the unit (p.
12).
Reverberation
still audible even
with Reverb
turned off
Since the DP-900’s piano sounds faith-
fully reproduce the sense of spacious-
ness and reverberation of an actual
acoustic piano’s sound, a certain
amount of reverberation is still percep-
tible, even with the reverb effect deac-
tivated.
The sound is dis-
torted
The sound may distort if the volume is
turned up too much. Adjust the vol-
ume with the [Volume] knob (p. 14).
Also, with certain tones the sound can
seem to be distorted.
Case Cause/Remedy
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