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Troubleshooting
Owner’s Manual
55
English
• There may be multiple IEEE1394 interfaces
installed on the computer and each of the multiple
IEEE1394 devices may be connected to different
interfaces. When using multiple devices
compatible with the Yamaha Steinberg FW Driver
and connecting them to the computer peer-to-
peer individually (i.e., star-connection), make sure
to connect them all to the jacks of a single
interface.
• Confirm whether or not “TOOS for n Version2” has
been installed correctly.
• (Windows XP) “Add New Hardware Wizard” may
not be completed correctly. If you have canceled
it, restart the computer so that “Add New
Hardware Wizard” appears.
• Restart the computer.
• (Macintosh) If the new IEEE1394 interface (PC
card, etc.) is connected to the computer (with the
power turned on), restart the computer. The
IEEE1394 device compatible with the Yamaha
Steinberg FW Driver will be recognized by the
computer after restarting.
• (Windows) Confirm whether or not the n Driver, AI
Driver or mLAN Driver/mLAN Tools is installed to
the computer. If so, disable these drivers.
■ Unable to transfer MIDI data or Program Changes.
• Confirm whether or not the appropriate MIDI port
is selected in the application software (DAW, etc.).
• Make sure the transmission and receive channels
match between both the source device and
destination device including the DAW software.
• Confirm whether or not the MIDI settings have
been properly made in the connected devices
including the DAW.
• Confirm whether the power of all connected
devices has been are turned on or not.
■ Cannot use other connected Firewire devices
correctly.
• Disconnect the IEEE1394 device compatible with
the Yamaha Steinberg FW Driver from the
computer.
Error Messages
Error message Cause Solution
Failed to initialize.
Initialization of Yamaha Steinberg FW Driver has
failed.
Restart the computer.
(Software name) (Version) is
installed. Yamaha Steinberg
FW Driver cannot work with
this version. Please update it
to V1.6.3 or later.
(Windows only)
The version of n Driver, AI Driver and mLAN
Driver/mLAN Tools installed to your computer may
not be compatible with the Yamaha Steinberg FW
Driver.
Uninstall the n Driver or AI Driver installed to your
computer. Update the mLAN Driver/mLAN Tools to
V1.6.3 or later.
Failed to open Control
Panel.
The Yamaha Steinberg FW Driver does not work
properly.
Try the following operations.
· Restart the computer.
· Uninstall then install TOOLS for n Version2
Failed to change driver
setting due to another
processing.
The settings on the Control Panel cannot be
accepted because another program is now
changing the settings of the Yamaha Steinberg
FW Driver.
Perform the settings again after a while.
Failed to change driver
setting.
Failed due to a cause other than the above.
Disconnect the IEEE1394 cable from the device
then connect again or turn off the power to that
device then turn on the power again. If the prob-
lem persists, restart the computer.
Insufficient memory space.
Exit all unnecessary applications and uninstall the
unnecessary drivers.