6 OL-22333-01
Tip
• If parties on a call hear a beep tone, the call may be monitored or recorded. Ask your system
administrator for more information.
• If you work in a contact center or similar environment, you can create, update, and delete your
own prerecorded greeting that plays automatically if Agent Greeting is configured for your phone.
For more information, see your system administrator.
• A Call Chaperone user cannot answer an incoming call while calls are being chaperoned.
Ending a Call
To end a call, hang up. Here are some more details.
Answer a call on your mobile
phone or other remote
destination
Set up Mobile Connect and answer
your phone.
When you enable Mobile Connect,
answer the call on your mobile phone,
and have up to four IP Phones or
Softphone configured as shared lines,
the additional phones stop flashing.
See Managing Business
Calls Using a Single Phone
Number, page 14.
If you want to... Then...
Hang up while using the handset Return the handset to its cradle. Or press EndCall.
Hang up while using the headset Press . Or, to keep headset mode active, press EndCall.
Cisco Unified IP Phones 7962G and 7942G support a
wireless headset. If you are using a wireless headset, refer to
the wireless headset documentation for instructions.
Hang up while using the speakerphone Press or EndCall.
Hang up one call but preserve another
call on the same line
Press EndCall. If necessary, remove the call from hold first.
If you want to... Then... For more information, see...
