Advanced Call Handling
Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 13
Using Cisco Extension Mobility
Cisco Extension Mobility (EM) allows you to temporarily configure a Cisco Unified IP Phone as your
own. Once you log in to EM, the phone adopts your user profile, including your phone lines, features,
established services, and web-based settings. Your system administrator must configure EM for you.
The Extension Mobility ChangePIN feature allows you to change your PIN from your Cisco Unified
IP Phone.
Tips
• EM automatically logs you out after a certain amount of time. Your system administrator
establishes this time limit.
If you want to... Then...
Log in to EM 1. Choose > EM Service (name can vary).
2. Enter your user ID and PIN (provided by your system administrator).
3. If prompted, select a device profile.
Log out of EM 1. Choose > EM Service (name can vary).
2. When prompted to log out, press Yes.
Change your PIN
using the Change
Credentials
service
1. Choose > Change Credentials.
2. Enter your User ID in the User ID field.
3. Enter your PIN in the Current PIN field.
4. Enter your new PIN in the New PIN field.
5. Enter your new PIN again in the Confirm PIN field.
6. Press Change.
You will see a PIN Change Successful message.
7. Press Exit.
Change your PIN
using the
ChangePIN
softkey
1. Choose > EM Service.
2. Press ChangePIN.
3. Enter your PIN in the Current PIN field.
4. Enter your new PIN in the New PIN field.
5. Enter your new PIN again in the Confirm PIN field.
6. Press Change.
You see the PIN Change Successful message.
7. Press Exit.
