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Cisco Unified IP Phone 7940G/7960G Administration Guide for Cisco Unified CallManager 4.2(3)
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Chapter 7 Monitoring the Cisco Unified IP Phone Remotely
Streaming Statistics
Sender Start Time Time that the stream started
Rcvr Lost Packets Total number of packets lost
Rcvr Jitter Maximum jitter of stream
Receiver Tool Type of audio encoding used for the stream
Rcvr Reports Number of times this streaming statistics report has
been accessed from the web page (resets when the
phone resets)
Rcvr Report Time Internal time stamp indicating when this streaming
statistics report was generated
Rcvr Packets Total number of packets received by the phone
Rcvr Octets Total number of octets received by the phone
Rcvr Start Time Internal time stamp indicating when
Cisco Unified CallManager requested that the phone
start receiving packets
Voice Quality Metrics
MOS LQK Score that is an objective estimate of the mean opinion
score (MOS) for listening quality (LQK) that rates
from 5 (excellent) to 1 (bad). This score is based on
audible concealment events due to frame loss in the
preceding 8-second interval of the voice stream. For
more information, see the “Monitoring the Voice
Quality of Calls” section on page 8-23.
Note The MOS LQK score can vary based on the
type of codec that the Cisco Unified IP Phone
uses.
Avg MOS LQK Average MOS LQK score observed for the entire voice
stream.
Min MOS LQK Lowest MOS LQK score observed from start of the
voice stream.
Table 7-6 Streaming Statistics Area Items (continued)
Item Description
