Chapter 3 Using Cisco IP Phone Productivity Services
Using Contacts Synchronization
3-38
Cisco IP Phone Productivity Services User Guide
78-13565-01
The phone displays the Contacts Synchronization main menu with the choice of
three conflict resolution modes (see
Figure 3-27).
Step 4 In the Contacts Synchronization main menu (see Figure 3-27), choose a conflict
resolution mode:
• Select 1Exchange overrides CCM PAB to write the Microsoft Exchange
entry to the Cisco
CallManager (Personal Address Book) directory, in the
case of conflicting entries.
• Select 2CCM PAB overrides Exchange to write the entry from the
Cisco
CallManager (Personal Address Book) directory to the Microsoft
Exchange directory, in the case of conflicting entries.
• Select 3 Ignore conflicts to leave the Exchange entry and the
Cisco
CallManager directory entry as they are.
Note If the entries have the same first name, last name, e-mail, and work phone
number but have different mobile and home phone numbers, they are
considered conflicting entries.
Figure 3-27 Setting Options for Contacts Synchronization
Step 5 When the synchronization is complete, a message displays to notify you that the
synchronization is done a nd the number of entries added to each directory.
Step 6 Press the Report soft key for details of the entries that have been added to the
directory.
Step 7 Press the Exit soft key to return to the Contacts Synchronization main menu.
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09:44 06/08/01
Contacts Synchronization
1Exchange overrides CCM PAB
2CCM PAB overrides Exchange
3Ignore conflicts
63023
Select
Select conflict resolution mode
Exit
