CHAPTER 6. USING TELEVANTAGE WITH A REMOTE PHONE 6-15
6. Check Disconnect when idle to have TeleVantage hang up the trunk call
immediately whenever a call on the SIP phone ends.
For most SIP users, you should leave this field unchecked. In this state
TeleVantage provides 10-15 seconds of TeleVantage dial tone after a call
ends, making it easy to place new calls immediately after a call ends. If you
check the field, the SIP phone does not generate its own dial tone after the
other party in a call hangs up.
If checked, the connection to the SIP phone is dropped when the call is
completed, and the phone returns to Idle and will play its own dial tone, busy
tone or silence.
7. Click OK.
Using a SIP phone
You should be aware of the following SIP phone behaviors:
Q SIP phones do not show as off-hook in ViewPoint Extension lists until the
number is fully dialed.
Q When you dial 9 (or another access code) for an outside line, the phone does
not provide an “external dial tone” until you have dialed the full number.
Q After dialing the number, you should press Dial or Send, otherwise there will
be a 3 to 4 second delay before the call is placed.
Changing your external station number with *17_______________
If you have an external station, you can use the telephone commands to change its
location, for example, from your home to your cell phone. To do so:
1. From the remote phone that you want to set as your external station, call your
office and log on to your account. (See
“Logging on to TeleVantage from a
remote number” on page 6-6).
2. Press # *17. You’re returned to a dial tone.
3. Press # and log on again to the Voicemail/Account menu. You can skip your
extension and log on with # # <your password> #.
4. Press 6 9. The location of your external station is changed to the phone from
which you are calling.
Note: You must have permission to use this telephone command.
