
Print Quality
6-17
HP DesignJet 5000 and 5500 Series Printers Service Manual
If the problem persists check the lens and if it is dirty replace the
Lens Cover Assembly (Page 9-5and repeat the calibrations.
Perform the Printhead Alignment Page 5-43.
Perform the Banding Calibration Page 5-44.
Solving Color Accuracy problems
These are two areas you should review when troubleshooting a
color accuracy problem:
Configuration (PostScript option only)
Check that you are using the correct driver setting for the software.
Check which ink emulation mode has been selected in the front
panel.
Media
Make sure that the media loaded is genuine HP media and that the
correct media type has been selected on the front panel.
Solving Color Consistency problems
If color consistency is important for the customer, it is
recommended that they do not use HP-GL/2 to print with.
Some media may discolor or change with age. Check that the
media is fresh and has been stored correctly.
If the environmental conditions that the customer is printing in
change rapidly, you may see changes in the color consistency. By
reducing the time the print stays in extreme environmental
conditions after being printed (especially very high humidity)
you can reduce the color consistency problems.
There will be color differences between HP DesignJet Printers
because the other Printers use a different type of ink.