System Error Codes
2-23
HP DesignJet 5000 and 5500 Series Printers Service Manual
System Error: 0D0000 (Continuable)
Problem
Description:
No Media Profiles Available.
Corrective Action: Download a media profile for the ink type being used.
System Error: 0D0000 033f019C
Problem
Description:
No Media Profiles Available.
Corrective Action: If you upgrade the firmware while media is loaded, you will get the
system error "0d0000 033f019C". In this case, press Enter and you
will get the message "no media profiles available". The solution is
to unload the media and switch the Printer ON and OFF again.
NOTE This problem only appears when you try to upgrade from Non-
UV ink firmware to UV ink firmware while the media is loaded.
System Error: 0D0002 (Continuable)
Problem
Description:
Insufficient Memory to Initialize HPGL2/RTL.
Corrective Action:
The minimum memory required is 96 Mbytes so verify memory installed
on the printer using the Statistics menu (refer to the User’s Guide).
System Error: 0D0003 xxxxxxxx (Non-Continuable)
Problem
Description:
This error usually appears at the beginning of Printhead Alignment
due to a firmware bug.
Corrective Action:
If the error appears frequently, upgrade to firmware release A.02.xx.
System Error: 0D0004 xxxxxxxx (Non-Continuable)
Problem
Description:
This is an internal general error code which can appear during the
Printhead Alignment process. The chance of this error appearing is
less than 0.5% and there is nothing wrong with the Printer.
Corrective Action: Re-boot the Printer and the error code should not appear again.
