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42
Troubleshooting
If you think there’s a problem, read this first.
Case
Cause/Remedy
The power doesn’t
come on
Is the power cord connected and plugged in
correctly? (p. 10)
The button doesn’t
work
Is the panel locked? (p. 38)
Is the Tone locked? (p. 38)
Turn the power off, then back on.
No sound is heard
Is the volume level of the HP103 turned all the
way down? (p. 12)
Are headphones plugged in? (p. 11)
Has a plug remained connected to the Phones
jack?
When headphones are connected, the
keyboard’s speaker stops playing.
Is Local Off selected?
When Local Control is set to OFF, no sound is
produced by playing the keyboard. Set Local
Control to “On” (p. 41).
Is V-LINK switched on?
While V-LINK is switched on, no sound is
produced when you press any of the twelve
keys at the left end of the keyboard (p. 38).
No sound is heard
(when a MIDI
instrument is
connected)
Have all devices been switched on?
Are the MIDI cables connected correctly?
Does the MIDI channel match the connected
instrument? (p. 41)
Sounds are heard
twice (doubled)
when the keyboard
is played
Is the HP103 in Dual play? (p. 23)
When the HP103 is connected to an external
sequencer, set it to the Local OFF mode (p. 41).
Alternatively, the sequencer could be set so its
MIDI Thru feature is OFF.
The tone has
changed in the Split
or Dual play
If you use Dual play or Split play with a Tone
button for which tone number 3 or 4 is selected,
tone number 1 will be selected for that Tone
button (p. 16).
Some tones assign the tone that had been
selected before you pressed the [Split] button
to the left hand area of the keyboard. Please
refer to “Tone List” (p. 44).
Tone doesn’t
change
Is the panel locked? (p. 38)
Is the Tone locked? (p. 38)
Turn the power off, then back on.
Are the indicators for the [Split] and [Reverb]
buttons flashing?
Setting of functions is in progress. Press the
[Split] or [Reverb] button to exit function mode
(p. 35, p. 40).
Not all played notes
are sounded
The maximum number of notes that the HP103
can play simultaneously is 64.
Frequent use of the damper pedal when
playing along with a song may result in
performance data with too many notes,
causing some notes to drop out.
The tuning or pitch
of the keyboard or
song is off
Have you set Transpose? (p. 22)
Are the settings for the “Temperament” and
“Stretch Tuning” correct? (p. 36)
Is the setting for the “Master Tuning” correct?
(p. 36)
Song doesn’t play
back/ Only the
sound of a particular
instrument in a song
does not play
Are the indicator for the Track buttons ([Left]
and [Right] buttons) extinguished? (p. 29)
If the button indicator is out, the music on that
track is not heard. Press the track button so the
indicator is illuminated.
Can’t record
Has one of the track buttons for recording been
selected? (p. 30–p. 33)
Tempo of recorded
song or metronome
is off
If you select an internal song in which the
tempo changes during the song, and then
record, the tempo will change in the same way
for the performances. The tempo of the
metronome will also change in the same way.
If you record additional material without
erasing the previously recorded song, the song
will be recorded at the first-recorded tempo.
Please erase the previously recorded song
before you re-record (p. 34).
The recorded
performance has
disappeared
Any performance that has been recorded is
deleted when the power to the HP103 is turned
off. A performance cannot be restored once it’s
been deleted.
Depressing a pedal
has no effect, or the
pedal effect doesn’t
stop
Is the pedal connected correctly?
Make sure the pedal cord is securely connected
to the pedal jack on the rear of the unit (p. 10).
The pedal rattles
Adjust the adjuster underneath the pedal so
that the adjuster presses firmly against the
floor surface (p. 12).
Reverberation still
audible even with
Reverb turned off
Since the H103’s piano sounds accurately
reproduce the depth and reverberation of the
original acoustic piano, you may find that
reverberation is audible when the Grand Space
is enabled.
If you want to eliminate the reverberation, turn
off the Grand Space function (p. 18-19).
Case
Cause/Remedy
Appen
dices
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