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Troubleshooting
DME64N/DME24N Owner’s Manual
59
Troubleshooting
The power won’t turn on, and the panel
indicators and LCD won’t light.
• Is the power cable properly connected?
• Is the POWER switch turned on?
• If neither of the above is the problem, contact your Yamaha service center or representative.
Cannot exchange data between the
DME64N/24N and the DME Designer.
• Are the network cables connected correctly?
• Has the USB-MIDI driver been properly installed?
• If you are using the [NETWORK] connector, has the DME-N Network Driver been properly set up?
• Has a MIDI port been properly assigned (page 49)?
• Are you using a version of DME Designer later than 3.8?
No sound input. • Are the cables connected properly?
• Is an appropriate signal being received from the external device?
• Is the GAIN of the internal (DME24N) or external head amp set to an appropriate level?
No sound output. • Are the cables connected properly?
• Make sure that the output level isn’t turned down (page 39).
• Is MUTE ON (page 39)?
• Have you used DME Designer to select a scene that does not output audio?
• Are you attempting to run a configuration that is not compatible with 96 kHz operation at 96 kHz?
MIDI messages aren’t transmitted or
received.
• Is power to the MIDI device(s) turned on?
• Are the MIDI ports properly set up (page 49)?
• Are the receive and transmit device channels set appropriately?
Scenes are not recalled when MIDI
program change messages are
received.
• Have the settings required to receive program change messages been properly made (page 49)?
• Use the DME Designer to set up the MIDI Program Change table as required.
Parameter control does not function
even when MIDI control change
messages are received.
• Make the settings required to allow control change reception.
• Use the DME Designer to set up the MIDI Control Change table as required.
Parameter control does not function
even when MIDI parameter change
messages are received.
• Have the settings required to receive parameter change messages been properly made (page
49)?
• Use the DME Designer to set up the MIDI Parameter Change table as required.
Slow data transfer. • Set the LINK MODE to 100Base-TX (page 46).
The desired scene can’t be recalled. • Write the require scene data from the DME Designer to the DME64N/24N.
Scenes are recalled unexpectedly. • Is input being received from an external device or the DME Designer?
• Use the DME Designer to check the MIDI Program Change Table settings.
• Use the DME Designer to check the GPI input assignments.
• Use the DME Designer to check the Remote Control Setup List assignments.
Scenes can be recalled but not stored. • Set scene store to “Enable” (page 48).
The 96kHz/88.2kHz/48kHz/44.1kHz
indicator flashes red.
• Select a different word clock source (page 50).
• If an external device is functioning as the word clock master, check that the cables are connected
properly.
Noise appears on the analog outputs
when an external device is the word
clock master and the word clock source
is switched.
• Reduce the power amp level to prevent speaker damage, or turn the DME64N/24N off before
switching clock sources.
Use Defined Button settings change
unexpectedly.
• Use the panel lock function (page 38) to prevent unwanted operation of the panel controls on
specific DME64N/24N or ICP1 units.
User Defined Button settings cannot be
changed.
• Use the DME Designer to make sure that multiple User Defined Buttons are not assigned to the
same parameter.
• Turn the User Defined Lock function off (page 38).
The panel controls cannot be operated. • Is the panel lock function on (page 36)?
The Utility screen cannot be opened. • Is the Utility screen lock function on (page 47)? If you have forgotten your password contact your
Yamaha service center or representative.