User's Guide
Solving Problems 6-3
Correcting operating
errors––continued
This error message appears when the printer detects a paper jam while
ejecting the current page.
Corrective action: Carefully remove the jammed paper and press the
Ready button.
This error message appears when the printer tries to eject a single sheet
or perform a paper park operation, but continues to detect paper in the
printer.
Corrective actions:
99
99
9 If the paper is jammed, carefully remove the jammed paper and press
the Ready button.
99
99
9 If you're just using a very long cut sheet, press the Form Feed button.
99
99
9 If your using pin-feed paper, tear off the last printed sheet and press
the Paper Park button again.
99
99
9 If this error recurs with no paper in the printer, the paper sensor on the
print-line indicator is falsely detecting paper. Check to see if there is a
small scrap of paper caught in front of the sensor. If not, try cleaning
the platen. The sensor may be sensing a dirty platen surface.
This error message appears when the installed firmware is defective or
does not contain valid information.
Corrective action: Turn off the printer, re-FLASH the firmware, and
then turn on the printer.
CLEAR PAPER JAM
PAPER ERROR
CONFIG ERROR
User's Guide
Solving Problems 6-3
Correcting operating
errors––continued
This error message appears when the printer detects a paper jam while
ejecting the current page.
Corrective action: Carefully remove the jammed paper and press the
Ready button.
This error message appears when the printer tries to eject a single sheet
or perform a paper park operation, but continues to detect paper in the
printer.
Corrective actions:
99
99
9 If the paper is jammed, carefully remove the jammed paper and press
the Ready button.
99
99
9 If you're just using a very long cut sheet, press the Form Feed button.
99
99
9 If your using pin-feed paper, tear off the last printed sheet and press
the Paper Park button again.
99
99
9 If this error recurs with no paper in the printer, the paper sensor on the
print-line indicator is falsely detecting paper. Check to see if there is a
small scrap of paper caught in front of the sensor. If not, try cleaning
the platen. The sensor may be sensing a dirty platen surface.
This error message appears when the installed firmware is defective or
does not contain valid information.
Corrective action: Turn off the printer, re-FLASH the firmware, and
then turn on the printer.
CLEAR PAPER JAM
PAPER ERROR
CONFIG ERROR
