88 89
/ Frequently Asked Questions
If your computer does not meet the minimum requirements, record
at 720p30 with Protune off, and make sure that all other programs on
your computer are closed.
I FORGOT MY CAMERA'S NAME OR PASSWORD
With the camera powered on, press and hold the Settings/Tag button
[
]. Two seconds later, press and release the
Power/Mode button
[
]. Release the Settings/Tag button [ ]. From the Wi-Fi reset
menu, select Reset. The camera name is reset, and the password is
reset to goprohero.
I WANT TO RESET MY GOPRO SETTINGS TO THE DEFAULTS
In Setup mode, select Camera Reset. This option does not reset the
Date/Time or your camera’s username and wireless password.
I POWERED OFF MY GOPRO, BUT THE BLUE LIGHTS ARE
STILL BLINKING
The blue lights indicate that Wireless is on. With your camera powered
off, press and hold the Settings/Tag button [
] for four seconds to
turn off Wireless.
For more answers to commonly asked questions, see
gopro.com/support.
/ Regulatory Information
/ Trademarks
To see the complete list of country certifications, refer to the Important
Product + Safety Information Guide included with your camera.
GoPro, HERO, the GoPro logo, the GoPro Be a Hero logo, BacPac,
Protune, SuperView, and Wear It. Mount It. Love It. are trademarks or
registered trademarks of GoPro, Inc. in the US and internationally.
Other names and marks are the property of their respective owners.
GoPro is dedicated to providing the best possible
service. To reach GoPro Customer Support, visit
gopro.com/support.
/ Customer Support
