A SERVICE OF

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appear, the program you are executing might be stalled or “hanging.” (If you have disabled
Ctrl/T by entering the command SET NOCONTROL=T or have set the terminal to
NOBROADCAST mode by entering the command SET TERMINAL/NOBROADCAST, this
procedure does not work.)
Make sure the cable connecting the terminal or monitor to the system is secure.
If you determine that you have a system problem:
1. Force an exit from a stalled or hanging program by pressing Ctrl/Y. Note that when you
press Ctrl/Y, any work performed by the program and not saved on disk is lost.
2. If the system is still unresponsive, halt it by pressing either Ctrl/P or Halt. (See Section A.3.1
(page 182) for more information about how to halt your Alpha computer.)
3. Note in detail the sequence of events that caused the problem and notify an HP support
representative.
A.4 Troubleshooting Procedures 185