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Troubleshooting
Problem Items to check Action
Power won’t turn on
Are the included AC adaptor and power cord correctly
connected to an AC outlet and to the Lucina AX-09?
Do not use any AC adaptor or power cord other than those supplied with
the Lucina AX-09. Doing so may cause malfunctions (p. 7).
Could the batteries have run low? Check the remaining battery power (p. 6).
Are the batteries inserted in the correct orientation?
Open the battery compartment, and verify that the batteries are oriented
correctly (p. 6).
Three dots are blinking in the
display
Battery power has run low. Replace the batteries as soon as possible (p. 6).
Three dots are lit in the display The batteries have run down completely. Install fresh batteries (p. 6).
No sound
Is the connected amp or speaker turned on? Turn on the power of the connected amp or speaker.
Could the volume of the connected equipment be
lowered?
Adjust the volume of the connected equipment.
Could the [VOLUME] knob be set to the minimum
level?
Adjust the [VOLUME] knob.
Are the connections correct? Make the correct connections (p. 8).
Do you hear sound when you connect headphones?
If you hear sound in the headphones, it may be that the connection
cable is broken, or that your amp or mixer has malfunctioned. Check your
connection cable and equipment once again.
Could the volume have been lowered by pedal
operations, D Beam controller operations, or by MIDI
messages (volume messages or expression messages)
received from an external MIDI device?
Press the pedal, move your hand above the D Beam controller, or check
the controller settings.
Could you have selected a FAVORITE memory location
whose volume level is set to “0”?
Increase the volume level (p. 16).
Could you be using a connection cable that has a
built-in resistor?
Use a connection cable that does not have a built-in resistor (such as one
from the Roland PCS series).
No sound from an external MIDI
device
Does the Lucina AX-09’s MIDI transmit channel match
the connected device’s MIDI receive channel?
Set the Lucina AX-09’s transmit channel to match the connected device’s
receive channel (p. 20).
The volume level of the instrument
connected to EXT IN jack is too low
Could you be using a connection cable that contains
a resistor?
Use a connection cable that does not contain a resistor.
Something is wrong with the pitch
For some tones, pitches in a certain range may sound dierent than the pitch of other tones.
It may be that the pitch was changed when you touched the touch controller, or when pitch bend messages were received from an
external MIDI device.
Could the Lucina AX-09’s tuning be set inappropriately? Check the master tune setting and the key scale tune setting (p. 17).
Can’t play back audio les from
USB memory
Audio les of a sample rate other than 44.1 kHz cannot
be played by the Lucina AX-09.
Please use audio les whose sample rate is 44.1 kHz.
It may be that the audio le is of a le type that cannot
be played by the Lucina AX-09.
Use an audio le of a type listed in “Audio les that can be played” (p. 15).
It may be that the audio le is damaged. Check the audio le.
USB memory is not recognized/
Files are not shown
Check the format of the USB memory. The Lucina
AX-09 can use USB memory that is formatted as
FAT. (Normally, USB memory you purchase will
be formatted as FAT, and can be used without
reformatting.) USB memory that was formatted by
a computer with a le system other than FAT (for
example, as NTFS) will not be recognized by the Lucina
AX-09.
Use your computer to format the USB memory as FAT. (The Lucina AX-09
is not able to format USB memory.)
In Computer (or My Computer), right-click the USB drive, choose “Format,”
and choose “FAT” as the le system to format the drive as FAT. For more
about how to format USB memory, refer to your computer’s owner’s
manual.
Can’t back up to USB memory
Could the USB memory be write protected? Turn o the write-protect setting.
Is there sucient free space on the USB memory? Use USB memory that has sucient free space.
Check the format of the USB memory. The Lucina AX-09
can use USB memory that is formatted as FAT.
(Refer to the item “USB memory is not recognized/ Files are not shown.”)