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Trouble Shooting
If you think there’s a problem, read this first.
Case Cause/Remedy
The power
doesn’t come
on.
Is the power cord connected and plugged in
correctly? (p. 9)
The button
doesn’t work.
Is the panel locked? (p. 11)
Turn the power off, then back on.
Nothing
appears on
screen.
The HPi-7 uses a liquid-crystal screen, so text
may not be displayed when the ambient
temperature is below freezing.
Is the music rest (screen) connection cable
connected correctly? (p. 9)
Vertical lines
appear in the
screen/Color is
“washed out” at
the edges of the
screen
These occur due to the nature of a liquid
crystal display, and do not indicate a
malfunction. They can be minimized by
adjusting the brightness of the screen (p. 10).
No sound is
heard.
Is the volume level of the HPi-7 (p. 10) or
connected device turned all the way down?
Are headphones plugged in?
Has a plug remained connected to the Phones
jack? (p. 9)
When you connect the headphones, the sound
is heard only through the headphones.
Could the “Balance” setting be set all the way
toward “Accomp” or “Keyboard”? (p. 55)
No sound is
heard (when a
MIDI instrument
is connected).
Have all devices been switched on? (p. 61)
Are the MIDI cables connected correctly?
(p. 61)
Does the MIDI channel match the connected
instrument? (p. 62)
No sound is
heard when the
keyboard is
played.
Has Local Control been set to “Off”?
When Local Control is set to Off, no sound is
produced by playing the keyboard, Set Local
Control to On (p. 62).
Volume of
keyboard is too
low
Could the “Balance” setting be set all the way
toward “Accomp”? (p. 55)
No sound from
left-hand
section of
keyboard
Is the [Pianist] button’s indicator lit? (p. 32)
If the [Pianist] button’s indicator is lit, there
will be no sound from the left-hand section of
the keyboard.
No sound from the left side is V-LINK
switched on? (p. 60)
When V-LINK is switched on, the twelve keys
at the left end of the keyboard are used to
control images, and no sounds are played with
these keys.
Sounds are
heard twice
(doubled) when
the keyboard is
played.
Is the HPi-7 in Dual play? (p. 27)
When the HPi-7 is connected to an external
sequencer, set it to the Local OFF mode (p. 62).
Alternatively, the sequencer could be set so its
Soft Thru feature is OFF.
Not all played
notes are
sounded.
The maximum number of notes that the HPi-7
can play simultaneously is 128. Frequent use of
the damper pedal during automatic
accompaniment or when playing along with a
song on floppy disk may result in performance
data with too many notes, causing some notes
to drop out.
Can’t select a
tone
Press the [ ] button several times to return to
the notation screen (p. 15), and then select a
tone.
The tuning or
pitch of the
keyboard or
song is off.
Have you set Transpose? (p. 24)
Are the settings for the “Temperament” and
“Stretch Tuning” correct? (p. 55)
Is the setting for the “Tuning” correct? (p. 55)
Volume of
accompaniment
or internal song
is too low
Could the “Balance” setting be set all the way
toward “Keyboard”? (p. 55)
Song doesn’t
play back
Does the screen indicate message, like “Deletes
the selected song. OK?” (p. 18)
The internal songs cannot be played back
while recorded performance data remains in
the HPi-7’s memory. Try playing back the song
after deleting the performance data.
Only the sound
of a particular
instrument in a
song does not
play
Is the light for the Track button extinguished?
(p. 16, p. 58)
If the button light is out, the music on that track
is not heard. Press the track button so the light
is illuminated.
Or cancel the mute in the "16 track" screen.
Pressing the
[ (Reset)]
button doesn’t
return to the
beginning of the
song.
Some music files may contain settings that stop
play at a point partway through the song.
Press the [
(
Reset)] button several times
more to return to the beginning of the tune.
The [ (Fwd)]
and [
(Bwd)] buttons
don’t work.
The [ (Fwd)] and [ (Bwd)] reverse
buttons are ignored while music files is being
read in. Wait until processing finishes.
If you attempt to play back performance data
that contains more data than the entire
capacity of the HPi-7’s memory, you may find
that operations other than playback (such as
rewind or fast forward) become unavailable.
There is a slight
delay before
playback of a
song on floppy
disk starts.
There are two types of SMF music files: format
0 and format 1. If the song uses SMF format 1
data, there will be a slight delay until playback
starts. Refer to the booklet that came with the
music files you’re using to determine the
format type.
Can’t record
Has one of the track buttons for recording been
selected? (p. 38)
It is not possible to record while the notation is
being generated. Once the unit has finished
generating the notation (i.e., when the measure
number in the screen is no longer highlighted),
try the operation once again.
Tempo of
recorded song
or metronome is
off
If you select an internal song in which the
tempo changes during the song, and then
record, the tempo will change in the same way
for the performances that are recorded on the
other tracks. The tempo of the metronome will
also change in the same way.
If you record additional material without
erasing the previously recorded song, the song
will be recorded at the first-recorded tempo.
Please erase the previously recorded song
before you re-record (p. 39).
Case
Cause/Remedy
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