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VIZIO VHT510 User Manual
18
www.VIZIO.com
Troubleshooting Guide
If your Sound Bar fails to operate, or the performance changes dramatically, check the operation in
accordance with the following instructions. Remember to check the peripherals to pinpoint the source of
the problem. If your Sound Bar still fails to perform as expected, contact the VIZIO for assistance by
calling 1-877-MYVIZIO (1-877-698-4946) or e-mail us at techsupport@vizio.com
.
Frequently Asked Questions
Can I add longer speaker wires from the subwoofer to the satellite speakers?
Yes. You can use any length of speaker wire. Here’s how to change the speaker wire:
1. Remove the back panel cover from the back of the satellite speakers.
2. Carefully pull on the plug containing the speaker wires to unplug it from the speaker.
3. Loosen the screws in the plug and remove the speaker wire.
4. Insert your own bare wire cables into the plug, making sure to correctly match left and right.
5. Tighten the screws in the plug.
6. Securely re-insert the plug containing the speaker wires.
Problem Solution
No power.
Press the Power button on the remote control or the top of your Sound Bar.
Make sure power cords are securely connected to the electrical outlet and on
the back of your Sound Bar and Subwoofer.
Make sure the power LEDs on the power adapters are glowing green.
Plug another electrical device to the power outlet to verify that the outlet is
working.
No sound.
Press the Volume + (Up) button on the remote control or the top of your
Sound Bar.
Press MUTE on the remote to make sure your Sound Bar is not muted.
Press IN, OPTICAL, or iPod on the remote control or INPUT on top of your
Sound Bar to select a different input source.
The sound is reversed
from the satellite
speakers.
The right and left rear channels may be plugged in backwards. Switch the
connections on the back of the subwoofer and then try again.
No sound from satellite
speakers.
The wires may have come loose during shipment or setup. Follow the steps to
add longer speaker wire in the FAQ section on page 18 to remove and re-insert
the wires.
Your Sound Bar may be in SRS WOW HD mode. If the LED under the SRS logo
on the bar is orange, you are in SRS WOW HD mode. Press the SRS TSHD
button on the remote control.
Buzzing or humming.
Make sure that both ends of the audio cables are connected securely.
Test on an alternate device or replace the audio cable.
Test the device and cable on an alternate input on your Sound Bar.
Subwoofer LEDs blink
in this pattern: Short
On/Long Off
There is no communication between your Sound Bar and the Subwoofer.
Make sure that the Sound Bar is Hub mode and that the Sound Bar and
Subwoofer are paired.