Contacting Technical Support
29
Online Technical Services
3Com offers worldwide product support 24 hours a day, 7 days
a week, through the following online systems:
■ World Wide Web site
■ 3Com Knowledgebase Web Services
■ 3Com FTP site
World Wide Web Site
To access the latest networking information on the 3Com
Corporation World Wide Web site, enter this URL into your
Internet browser: http://www.3com.com/
This service provides access to online support information, such
as technical documentation and a software library, as well as
support options that range from technical education to
maintenance and professional services.
3Com Knowledgebase Web Services
This interactive tool contains technical product information
compiled by 3Com expert technical engineers around
the globe. Located on the World Wide Web at http://
knowledgebase.3com.com, this service gives all 3Com
customers and partners complementary, around-the-clock
access to technical information on most 3Com products.
