Installation Guide
30
3Com FTP Site
Download drivers, patches, software, and MIBs across the
Internet from the 3Com public FTP site. This service is available
24 hours a day, 7 days a week.
To connect to the 3Com FTP site, enter the following
information into your FTP client:
■ Host name: ftp.3com.com
■ User name: anonymous
■ Password: <your Internet e-mail address>
Support from Your Network Supplier
If you require additional assistance, consult your network
supplier. Many suppliers are authorized 3Com service partners
who are qualified to provide a variety of services, including
network planning, installation, hardware maintenance,
application training, and support services.
When you contact your network supplier for assistance, have the
following information ready:
■ Product model name, part number, and serial number
■ A list of system hardware and software, including revision levels
■ Diagnostic error messages
■ Details about recent configuration changes, if applicable
If you are unable to consult your network supplier, see the
following section on how to contact 3Com.
NOTE: You do not need a user name and password with
Web browser software, such as Netscape Navigator and
Microsoft Internet Explorer.
