A SERVICE OF

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2-48 Service Manual
5021-0XX
911Main motor service check
Step Questions / actions Yes No
1 Turn printer off and remove
right cover. See Right
cover removal on
page 4-22. Open top cover
and override top cover
interlock switch. Restart
printer and observe main
motor and photodeveloper
cartridge OPC belt. Does
main motor attempt to turn
but OPC belt will not
rotate?
Replace
photodeveloper
cartridge.
Note: Photo-
developer
cartridge is a
customer
ordered supply.
Go to step 2.
2 Observe main motor and
fuser. Does main motor
attempt to turn but fuser will
not?
Replace fuser
assembly. See
Fuser
assembly
removal on
page 4-9.
Note: Fuser is a
customer
ordered supply.
Go to step 3.
3 Are there any unusual
noises around main motor
before error posts?
Replace main
motor. Go to
step 4.
Go to step 5.
4 Does noise go away? Problem solved. Go to step 5.
5 Is cable properly connected
to main motor?
Go to step 6. Properly connect
cable. Retest
printer. If error
clears, problem
solved,
otherwise go to
step 6.