Diagnostic information 2-89
5021-0XX
Printer no power service check
Note: If secondary paper feed assembly or duplex unit is installed,
disconnect or remove before checking base printer operation.
Step Questions / actions Yes No
1 Reset printer and listen for
any activation of motors
and for power supply fan.
Look at operator panel to
see if anything displays. Do
you hear sounds or does
operator panel display
anything?
Go to step 2. Go to step 3.
2 Ensure RIP board is
properly installed. Is RIP
board installed correctly?
Go to step 3. Install RIP
board.
3 Replace RIP board. See
“RIP board removal” on
page 4-45. Does problem
persist?
Replace engine
board. See
“Operator
panel cable
removal” on
page 4-54.
Problem solved.
4 Turn printer off and check
line voltage to ensure that it
is present and correct. Is
voltage present and
correct?
Go to step 5. Inform customer.
5 Disconnect and check
continuity of power cord. Is
power cord good?
Go to step 6. Replace power
cord.
