Diagnostic information 2-7
5021-0XX
979
Flash parts failed
while programming
network port
Indicates a problem with the network port.
• Network printer
Replace RIP board. Go to “RIP board removal” on
page 4-45.
• Standard printer with INA
Replace INA. If terror persists, replace RIP board. Go
to “RIP board removal” on page 4-45.
980
Duplex controller
hardware error 1
Indicates a communication problem between engine
controller board and duplex unit.
• Ensure that duplex cable is connected.
• If cable is connected and error persists, replace
duplex unit.
• If replacing duplex unit does not clear error,
replace engine controller board. Go to “Engine
controller board removal” on page 4-55.
982
Duplex controller
hardware error 1
Indicates a communication problem between engine
controller board and duplex unit.
• Ensure that duplex cable is connected.
• If cable is connected and error persists, replace
duplex unit.
• If replacing duplex unit does not clear error,
replace engine controller board. Go to “Engine
controller board removal” on page 4-55.
983
Duplex motor error
Indicates a blown motor-protective current fuse
located on DCTL board in duplex unit. Replace
duplex unit.
984
Outer pass select
solenoid error
Indicates a duplex solenoid problem. Replace duplex
unit.
985
Duplex connection
error 1
Indicates that there is a connection problem between
the duplex unit and the low voltage power supply.
Go to “985—Duplex connection error 1 service
check” on page 2-63.
986
Duplex connection
error 2
Indicates that there is a connection problem between
the duplex unit and engine controller board.
Go to “986—Duplex connection error 2 service
check” on page 2-64.
Error code Action
