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Disclaimer
Mackie Designs continually engages in research
related to product improvement, new materials,
and production methods. Design refinements are
introduced into existing products without notice as
a routine expression of that philosophy. For this
reason, any current Mackie Designs product may
differ in some respect from its published
description, but will always equal or exceed the
original design specifications unless otherwise
stated.
“Mackie” is a registered trademark of Mackie
Designs Inc.
All other brand names mentioned are
trademarks or registered trademarks of their
respective holders, and are hereby acknowledged.
7. SERVICE INFORMATION
In the event that your DX810 should require
servicing, please follow these instructions:
1. Call Mackie Tech Support at 1-888-337-7404, 8 am
to 5 pm PST (Monday-Friday). Verify the problem
and obtain a Return Authorization (RA) Number. Be
sure to have the serial number of the unit when
you call. You must have a Return Authorization
Number in order to obtain warranty service at the
factory or at an authorized service center.
2. Pack the unit in its original packaging.
This is very
important.
Mackie Industrial is not responsible for
any damage that occurs during shipping due to
non-conventional packaging. Original packaging
helps to minimize the possibility of shipping
damage.
3. Include a legible note stating your name, return
shipping address (no P.O. boxes), daytime phone
number, and Return Authorization Number. Give
us a detailed description of the problem, including
how we can duplicate it.
4. Write the Return Authorization Number in BIG
BOLD PRINT on the top of the box.
5. Ship the unit to us. We suggest insurance for all
forms of cartage. Ship to this address:
Mackie Designs
Service Department
16140 Wood-Red Road NE, Suite 5
Woodinville, WA 98072
© 2002 All Rights Reserved.
Mackie Designs Inc.
Printed in the U.S.A.