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Feature Descriptions
SYSTEM FEATURES
Caller ID Compatible Caller ID Compatible If you subscribe to Central Office based Caller ID, the SVM/SVMi E-
Series is compatible. The Caller ID data appearing on keysets is also saved in your voice mail box for each mes-
sage you receive. This can be used for call back or simply to identify the caller.
Expandable
■ The SVMi-2E can be easily field upgradable from 2 to 4 ports by simply adding the i-Button upgrade key.
■ The SVMi-8E can be easily field upgraded from 4 ports, to 8 ports by simply adding an additional 4 port Voice
Processing Module. This upgrade doubles the call handling capabilities of the system.
■ The SVMi-16E can be easily field upgraded from 8 ports, to 12 or 16 ports by simply adding one or two addi-
tional 4 port Voice Processing Module.
■ The SVM-400E and the SVMi-4E are not expandable.
Fax Detection and Transfer The SVM/SVMi E-Series can detect a fax call and transfer it to any extension in the
system. This detection can be enabled at any 'menu' and assigned different destinations. For instance, in a menu
offering choices for sales a fax tone would be sent to the sales fax machine, but in a menu offering choices for the
finance department a fax tone would be sent to the finance fax machine (NOTE: This feature does NOT require a
VPMF-E to be installed).
Flexible Numbering Plan An organization can assign an extension, a mailbox, or an announcement to any iden-
tification number from one to ten digits. All of these resources can share the same identification numbering plan
without conflict. For example, an organization can have, in one SVM/SVMi E-Series system, an extension num-
bered 123, a mailbox numbered 123 and an announcement numbered 123. In addition, the SVM/SVMi E-Series
can distinguish between variable length identification numbers beginning with the same digit, such as extension
number 1, or 12, or 1234567890.
Individually Defined Mailboxes and Extensions Extensions and Mailboxes are separate and independent sys-
tem resources. A mailbox does not have to be defined in terms of an extension, or an extension in terms of a mail-
box, in order for the SVM/SVMi E-Series to associate them.
An Extension is used for routing callers to the Subscriber. This gives the Subscriber complete control (if author-
ized) over how, where and when they take their calls.
A Mailbox is simply used for taking and controlling messages for the subscriber in the event he/she can not (or
do not wish to) speak to their callers.
Keyset Display and Soft Key Support If you have a display keyset the number of new messages will be dis-
played on it. The display will also echo many of the options available. You will be able to negotiate through the
SVM/SVMi E-Series menus using the keyset display and the soft keys below the display to respond to the prompts.
MOH Supply Music or announcements may be recorded in the SVM/SVMi E-Series memory and used by the
phone system for Music On Hold. The recorded announcement or music will play in a continuous loop and may
be used to provide custom on hold announcements or promotional messages.
Multiple Mailbox Support The SVM/SVMi E-Series can, in principle, support up to 1000 mailboxes, although
obviously having only the 4 or 8 port hardware places practical limits on the system according to the individual
system traffic, and type of application.
Software Features
3.6