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Troubleshooting
Symptom
Power is not turned on.
No sound is output.
No microphone sound is output.
Sound is distorted.
No video comes out.
The SRP-X700P cannot be controlled
by RS-232C.
PROTECTION indicator remains lit.
Cause/Remedy
• Power cord is disconnected.
→ Firmly insert the power cord fully into the AC IN terminal and wall outlet.
• Input fader is decreased.
→ Increase the input fader.
• Master volume is decreased.
→ Increase the master volume.
• ROUTING setup is incorrect.
→ Set the ROUTING correctly using the SRP-X700P Manager.
• MIC/LINE selector button is set to LINE.
→ Set the MIC/LINE selector button to MIC.
• The LINE equipment is connected to MIC5/LINE 1 IN and MIC6/LINE 2 IN terminals
while the MIC/LINE selector button is set to the MIC position.
→ Set the MIC/LINE selector button to LINE.
• Video input signal setup is incorrect.
→ Set the video input signal correctly again.
• The cable routing method does not satisfy the specifications of this unit.
• The RS-232C parameter settings do not satisfy the specifications of this unit.
→ Connect cables following the instructions for “REMOTE RS-232C Terminal” described on
page 9.
• When DC voltage appears in the SPEAKER terminal due to failure.
→ Set the POWER button switch to OFF.
• If the heat sink temperature inside the amplifier exceeds the specified value.
The connected speaker impedance is too low.
→ Set the POWER button to OFF and connect the SRP-X700P to a speaker having the
correct impedance.
Air intake and exhaust holes (on the right and left sides of the SRP-X700P) are choked
by dust.
→ Clean the air intake and exhaust holes by removing dust with a vacuum cleaner.
• Speaker terminal is short-circuited.
→ Set the POWER button switch to OFF and remove the cause of the short-circuit.
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Before contacting us, please check the following again. If the trouble persists, please contact your local Sony Sales office or Dealer.
Start the supplied software SRP-X700P Manager and check the settings of the SRP-X700P. Check the following if the problem still
cannot be solved.