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102 4 Problem solving ENWW
Clearing jams from the optional duplexer
If you are duplexing a print job and experience a jam, use this
procedure to check for the jam and to clear it.
To clear jams from the optional duplexer
1 Lift the optional duplexer up and then pull it out to remove it.
2 Remove any paper on top of tray 2. (You might need to reach inside
the printer.)
3 Slowly pull any paper out of the optional duplexer.
4 Insert the optional duplexer into the printer.
5 Open and close the top cover to clear the jam message.
6 If a jam message persists, there is still jammed paper in the printer.
Look for jam in another location. (See “Jam locations” on page 96.)
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