Reporting Problems to Digital Services
Figure 14–6 Serial and Model Numbers
MLO-008605
1
2. Fill in the status checklist on the Handling Problems
Worksheet at the end of this chapter.
3. Note the problem, possible causes if you know them, and
solutions suggested in the previous sections. Also indicate
what actions (if any) you have already taken to try to correct
the problem.
4. Be prepared to read information from the screen and to enter
commands at the keyboard while you talk to your Digital
service representative on the telephone.
Digital Support
Center Contact
Numbers
Table 14–5 lists the telephone numbers for contacting a Digital
service representative at your Digital support center. If a Digital
support center for your area is not listed below, please contact
your local Digital office for assistance.
14–14 Running Diagnostic Tests
