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E-34
428A-E-038A
Troubleshooting
Symptom
No sound produced when keyboard
keys are pressed.
Keyboard out of tune.
Pedal effect continues to be applied
even though pedals are not pressed.
No sound produced by demo tune
play.
Song Memory contents deleted.
Song Memory track cannot be
selected.
Chords or scales sound strange.
No sound produced by connected
external MIDI sound source when
the digital piano keys are pressed.
Possible Cause
1. VOLUME slider set to MIN.
2. Headphones connected to the
digital piano.
3. Local Control turned off.
1. Transpose is set to a value other
than 0.
2. Incorrect tuning setting
3. Baroque pitch is turned on.
Problem with the connection
between the pedals and the digital
piano.
1. VOLUME slider set to MIN.
2. Headphones connected to the
digital piano.
Lithium battery is dead.
Data recorded in the other track uses
up all available Song Memory
capacity.
Wrong temperament
1. The digital piano Basic Channel
does not match the Basic Channel
of the MIDI sound source.
2. Volume or expression setting of
the external sound source is set to
0.
Action
1. Move VOLUME slider more
towards the MAX side.
2. Disconnect the headphones from
the digital piano.
3. Turn on Local control.
1. Change the transpose setting to 0,
or turn the digital piano power off
and then back on again.
2. Correct the tuning setting, or turn
the digital piano power off and
then back on again.
3. Turn off baroque pitch or turn
power off and then back on again.
Turn off the digital piano power and
then check to make sure that the pedal
plug is securely connected to the
digital piano’s pedal connector.
1. Move VOLUME slider more
towards the MAX side.
2. Disconnect the headphones from
the digital piano.
Contact your CASIO Service Provider
for replacement of the lithium battery.
Delete the data recorded in the other
track.
Return the temperament setting to
equal temperament, or turn power off
and then back on again.
1. Change the Basic Channel settings
so they are identical.
2. Change the volume or expression
setting of the external sound source
to an appropriate value.
Reference
Page E-12
Page E-11
Page E-32
Page E-26
Page E-27
Page E-29
Page E-37
Page E-12
Page E-11
Page E-39
Page E-22
Page E-27
Page E-30
See the
documenta-
tion that
comes with
the external
sound
source.
AP38_e_34-39.p65 02.6.12, 15:5534