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E-41
Reference
Troubleshooting
Problem Cause Action See Page
No sound is
produced when I
press a keyboard key.
1. The VOLUME controller is set to
“MIN”.
2. Headphones are connected to the
digital piano.
3. MIDI Local Control is turned off.
1. Rotate the VOLUME controller more
towards “MAX”.
2. Unplug the headphones from the
digital piano.
3. Turn on the Local Control setting.
) E-7
) E-6
) E-25
The pitch of the
digital piano is off.
1. The digital piano’s key setting is
something other than “0”.
2. Digital piano tuning is incorrect.
1. Change the key setting to “0”, or turn
digital piano power off and then back
on again.
2. Adjust digital piano tuning, or turn the
digital piano off and then back on
again.
) E-23
) E-23
No sound is
produced when I try
to play back a built-in
song or a recorded
song.
1. The VOLUME controller is set to
“MIN”.
2. Headphones are connected to the
digital piano.
1. Rotate the VOLUME controller more
towards “MAX”.
2. Unplug the headphones from the
digital piano.
) E-7
) E-6
When I play
something on the
digital piano, my
connected external
MIDI sound source
does not sound.
1. The digital piano’s send channel is
different from the send channel of the
external MIDI sound source.
2. The volume or expression setting of
the external sound source is “0”.
1. Change the send channel settings of
the digital piano and/or the external
MIDI sound source so they are the
same.
2. Adjust the volume and expression
settings of the external sound source.
) E-25
) External
sound
source
user’s guide
No sound is
produced when
playing MIDI data
from a computer.
The USB cable is not connected
correctly.
Check to make sure that the USB cable is
connected correctly.
) E-26
When connected to a
computer over a USB
connection, playing
on the keyboard
produces unnatural
sounds.
The computer’s MIDI THRU function is
turned on.
Turn off MIDI THRU on the computer, or
turn off digital piano Local Control.
) E-25
I can’t store data to
an SD memory card.
1. The SD memory card is write-
protected.
2. The card is not inserted properly into
the SD memory card slot.
3. There is not enough room available on
the SD memory card.
4. The capacity of the SD memory card is
not supported by the digital piano.
5. The SD memory card is damaged.
1. Change the write-protect position to
enable writing.
2. Insert the card properly.
3. Use a different SD memory card.
4. Use an SD memory card with a
supported capacity.
5. Use a different SD memory card.
) E-29
) E-30
) E-29
I can’t load data from
an SD memory card.
1. The card is not inserted properly into
the SD memory card slot.
2. The capacity of the SD memory card is
not supported by the digital piano.
3. The SD memory card is damaged.
4. When the data was copied to the card
from a computer, it was copied to a
folder other than “MUSICDAT”.
1. Insert the card properly.
2. Use an SD memory card with a
supported capacity.
3. Use a different SD memory card.
4. Move the data to the “MUSICDAT”
folder.
) E-30
) E-29
) E-30
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